Privacy policy

Pyro Bar & Grill, located at Alameda Mazarredo 20 in Bilbao, is responsible for the processing of personal data as indicated in this privacy statement.

Contact Information:

Alameda Mazarredo 20
48009 Bilbao

Personal Data We Process:

Pyro Bar & Grill processes your personal data when you use our services and/or when you provide it to us yourself.

Below is an overview of the personal data we process:

  • First and last name

  • Phone number

  • Email address

  • Location data

  • Data about your activities on our website

  • Internet browser and device type

Special and/or Sensitive Personal Data We Process:

Our website and/or service does not intend to collect data about website visitors under the age of 16 unless they have permission from parents or guardians. If you believe that we have collected personal data about a minor without permission, please contact us at, and we will delete this information.

For What Purpose and on What Grounds We Process Personal Data:

Pyro Bar & Grill processes your personal data for the following purposes:

  • Sending our newsletter and/or promotional materials

  • Contacting you by phone or email if necessary to provide our services

  • Informing you about changes to our services and products

  • Delivering goods and services to you

  • Analyzing your behavior on the website to improve the website and tailor the offering of products and services to your preferences.

  • Processing personal data when required by law, such as data needed for tax returns.

Automated Decision Making:

Pyro Bar & Grill does not make decisions with significant consequences for individuals based on automated processes. These are decisions made by computer programs or systems without the involvement of a human (e.g., a staff member of Pyro Bar & Grill).

How Long We Retain Personal Data:

Pyro Bar & Grill does not retain your personal data longer than strictly necessary to achieve the purposes for which your data is collected.

Sharing Personal Data with Third Parties:

Pyro Bar & Grill does not sell your data to third parties and only discloses it if necessary to fulfill our agreement with you or to comply with a legal obligation. We enter into a data processing agreement with companies processing your data on our behalf to ensure the same level of security and confidentiality of your data. Pyro Bar & Grill remains responsible for these processes.

Accessing, Modifying, or Deleting Personal Data:

You have the right to access, correct, or delete your personal data. You also have the right to withdraw your consent for data processing or object to the processing of your personal data by Pyro Bar & Grill and have the right to data portability. This means that you can request us to send the personal data we have about you in a computer file to you or another organization you specify. You can send a request for access, correction, deletion, data transfer of your personal data, or request the withdrawal of your consent or objection to the processing of your personal data to To ensure that the request for access is made by you, we ask you to include a copy of your identity document with the request. In this copy, please black out your photo, MRZ (Machine Readable Zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) for privacy protection. We will respond as soon as possible, but within four weeks, to your request. Pyro Bar & Grill also wants to inform you that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do this through the authority's website.

How We Secure Personal Data:

Pyro Bar & Grill takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you believe that your data is not properly secured or if there are indications of abuse, please contact us via